Shipping and Return Policy

Last updated: October 13, 2025

At Miss Nakhrebaaz, we want you to be completely satisfied with your purchase. This policy outlines our shipping methods, delivery timeframes, and return procedures to ensure a smooth shopping experience.

Shipping Policy

📦 Shipping Information

Shipping Options

Standard Shipping
Duration: 5-7 business days
Cost: ₹99 (Free on orders above ₹999)
Coverage: All over India
Express Shipping
Duration: 2-3 business days
Cost: ₹199
Coverage: Major cities only
Same Day Delivery
Duration: Within 24 hours
Cost: ₹299
Coverage: Mumbai, Delhi, Bangalore, Chennai

Processing Time

  • Orders are processed within 1-2 business days
  • Custom or made-to-order items: 7-10 business days
  • Orders placed on weekends or holidays will be processed the next business day
  • You will receive a confirmation email once your order is shipped

Shipping Restrictions

  • We currently ship only within India
  • Some remote areas may require additional 1-2 days for delivery
  • COD available for orders up to ₹5,000
  • International shipping: Coming soon!

Order Tracking

  • Email notification with tracking number
  • SMS updates on delivery status
  • Real-time tracking through our website
  • WhatsApp notifications (if opted in)

📍 Delivery Information

Delivery Process

  • Our delivery partner will contact you before delivery
  • Please ensure someone is available to receive the package
  • Valid ID proof may be required for high-value orders
  • Packages will not be left unattended

Failed Delivery Attempts

  • 3 delivery attempts will be made
  • After failed attempts, package will be returned to our warehouse
  • Re-shipping charges may apply for re-delivery
  • Please ensure correct address and contact details

📢 Important: No Returns or Exchanges

All Nakhrebaaz orders are made to order and undergo strict quality checks before dispatch. As a result, we do not offer any return or exchange on any purchase.
Please review our size guides and product details carefully before ordering. If you have questions about a product, contact our support team before placing your order.

📞 Need Help?

Customer Support

  • Phone: +91-9211066167
  • Email: rashmi.goel@missnakhrebazz.com
  • Hours: Mon-Sat, 10 AM - 7 PM

WhatsApp Support

  • Number: +91-9211066167
  • Quick responses for order queries
  • Available: 10 AM - 7 PM

Email Support